Coastal Septic Solutions pump truck at a customer's home.

Septic Tank Pumping in Wallace, NC

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  • Over 20 years of experience
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Septic Tank Pumping for Wallace Homes and Businesses

Need your septic tank pumped in Wallace, NC? Coastal Septic Solutions is family owned and has pumped septic tanks for more than 20 years. We pump for homes and businesses in Wallace and the nearby parts of Duplin County, and we take backup calls 24/7.

Call 910.271.2008 to book a pump-out or ask for a free estimate. Tell us when it was last pumped and how many people live there; both set the schedule.

Coastal Septic Solutions truck pumping a septic tank at a wooded property

What Is Different About Septic Systems in Wallace

Wallace is an incorporated town in Duplin County, and part of it extends into Pender County. The Town runs its own sewer system and reported 1,608 sewer connections in its 2024 water supply plan. If no Town line reaches your property, you are on septic, and on the Duplin side those systems are permitted and inspected by Duplin County Environmental Health.

Soils are the next difference. USDA soil survey data for the town limits puts about three quarters of the mapped area in well or moderately well drained soils, led by Noboco and Goldsboro, and about a quarter in poorly drained Rains and Muckalee. USDA puts the seasonal high water table at 30 to 40 inches for Noboco, 18 to 30 inches for Goldsboro and within 12 inches for Rains, from December into spring; Muckalee is a flood plain soil that floods often for short periods. The survey describes areas, and NC State Extension says it is not detailed enough to judge a single lot.

NC Sea Grant reports rising groundwater in inland parts of the coastal plain and warns that rainfall can saturate the soil and stress the system. An overdue tank makes it worse: NC State Extension explains that unpumped solids overflow into the drain field and clog the soil, and pumping afterward will not undo it.

How Often a Septic Tank Should Be Pumped in Duplin County

Duplin County follows the state guidance: the Division of Public Health says to have a state-permitted pumper remove the solids every three to five years for a typical home, or as the permit requires. State rules set the minimum tank at 1,000 gallons for four bedrooms or fewer, and NC State Extension's table gives a 1,000 gallon tank about six years with two people, three with four and two with six.

Under 15A NCAC 18E .1303, once the settled and floating solids together exceed one third of the liquid depth in any compartment, every compartment is emptied. We measure both layers first.

Lost track of the last pump-out? The Division of Public Health suggests requesting the permit and soil evaluation sheet, which show roughly where the parts sit. In Duplin County, the Environmental Health Division in Kenansville issues the improvement permit and system layout; records requests go to publicrecordsrequest@duplinnc.gov. If your lot is in the Pender County part of Wallace, use Pender's Request for Septic Permit Information form instead.

Signs Your Septic Tank Needs Pumping

Reasons to call:

  • Sewage backing up into tubs, showers or toilets.
  • Drains that empty slowly, especially after rain.
  • Gurgling or bubbling in the plumbing.
  • Bright green, spongy grass over the tank or drain field in dry weather.
  • Damp ground, standing water or a sewage odor near the tank or drain field.
  • A red light or horn on the pump control panel.

The Division of Public Health warns that a full tank can push sewage into the yard or back into the house.

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    Check out what our customers have to say

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    Angela Bartlett

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    Had an unknown emergency with our septic tank during Hurricane Debby. Tracy quickly confirmed it was an emergency, had the crew out within 1.5 hours. When they got there, they were efficient, informative, professional, & honest. Thank you Tracy, Ej & Josh. I highly recommend.

    Candice Thomas

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    Coastal Septic Solutions was contracted to fix an issue caused by another company. They were super professional and polite and extremely helpful anytime I needed to call to find out the process and when I would expect or could expect the repairs to take place. The day they arrived everybody was in and out very quickly and took into account that I work from home and managed to keep the noise to a minimum and most of the time I forgot they were even outside my house. Definitely recommend their services.

    Cristina horrell

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    I contacted Coastal about coming out to take a look at my septic tank lines. I had a issue with roots growing into the lines causing them not to drain properly. When I contacted them they were very understanding and came right out to look at the issues. They corrected the problem and even put out grass seed where they had to dig up the lines!

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    Marysusan Rice

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    Our septic tank wasn't draining properly and Jonathan came and assessed the situation quickly that we needed a new drain field. He obtained the necessary permit, all the materials needed were delivered the next day, and he and his crew came the next day. They laid a 55ft drain field, cleaned up the yard and were done by mid afternoon. He and his crew work well together and do a beautiful job!!! They are all very personable and we highly recommend Coastal Septic Solutions for any septic problems. Charles and Marysusan Rice.

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    deb woody

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    This company stepped in and installation was perfect. The yard was left in beautiful shape, ready for finishing touches. They were honest, hard-working and great to work with. Strongly recommend coastal septic solutions.

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    Darin Boswell

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    Sam and Josh showed up on time and were very polite and knowledgeable with my overload of questions about how the system functions and ways to better maintain our system. They found our tank, inspected the system, cleaned the system out, and cleaned up the area with ease and speed. I highly recommend these guys for your next service. I was able to learn alot also. Thanks and be safe.

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    What Happens on Pumping Day

    1. Find the tank. A permit drawing or as-built sketch helps; without one, we locate it.
    2. Uncover the lids. State rules put an access opening over each of a tank's two compartments. Buried lids get dug out; a cracked one can be swapped on the spot.
    3. Measure. The solids depths come first, so you know where the tank stood.
    4. Pump every compartment. The Division of Public Health says both compartments, and the pump tank if there is one.
    5. Rinse the filter and clear roots. State rules call for the effluent filter to be rinsed or replaced so solids cannot back up or clog the system.
    6. Haul it away. Under state law, septage haulers hold a state permit and unload only at a wastewater system or disposal site the state has approved.
    7. Close up. Lids go back on and the yard is left as we found it.

    The tank refills with water within days; the EPA explains that it holds wastewater long enough for solids to settle before the liquid exits to the drain field.

    What Pumping Does Not Fix

    A pump-out empties the tank; it does not repair a drain field that has stopped taking water. NC State Extension is blunt: pumping after the drain field has clogged will not rejuvenate the system and buys only a few days until the tank is full again. State rules draw the line at once a month: a system that needs pumping more often than that to prevent surfacing or backups is malfunctioning by definition, and the owner must contact the county health department.

    So we tell you what we see. If the levels point to the lines or the field, the options are line jetting, a distribution box repair, or a repair permit, which Duplin County requires when a system is surfacing or backing up (Pender County issues it for the Pender side of town). We recommend repairs only when necessary.

    Pumping Systems With Pumps, Filters and Lift Stations

    Some systems add a pump tank or a low-pressure pipe network, which the EPA says originated in North Carolina and Wisconsin for problem sites such as high water tables, and where poor tank maintenance lets solids clog the small openings:

    • Pump tanks and lift stations. The Division of Public Health says a pump tank should be pumped out too; we do it in the same visit and service lift station pumps. A flashing red light or beeping alarm, says NC State Extension, means the pump is not working properly or the pump tank is too full.
    • Effluent filters. NC State's owner's guide notes they have been required on systems installed since 1999, and its maintenance bulletin puts servicing at about every two to three years. We clean it during the pump-out.
    • Businesses. State rules require grease traps and grease tanks to be pumped at least yearly, with records kept on site. We pump commercial septic tanks and grease traps.

    Between Pumpings: Caring for Your Septic Tank

    A few habits buy more years between pump-outs:

    • Limit the garbage disposal; the EPA says it means pumping more often.
    • Only human waste and toilet paper go down the toilet; wipes, paper towels and diapers go in the trash.
    • Keep grease, cooking oil and fats out of the sink. NC State Extension says grease hardens in the tank until it blocks the inlet or outlet.
    • Fix leaks. The EPA puts one running toilet at as much as 200 gallons a day.
    • Send gutters, sump pumps and surface water away from the system, and keep vehicles off it.
    • Skip the additives. NC State Extension reports research has not shown they reduce solids or the need for pumping.
    • Keep a record of every pump-out.
    • Add a riser if the lid is buried. State rules require one over each compartment of a new tank set more than six inches below grade.

    Why Hire Coastal Septic Solutions

    • A family business with more than 20 years in septic work.
    • Licensed and insured.
    • 24/7 emergency pumping.
    • Straight answers: we measure first and recommend repairs only when necessary.
    • Roots cleared and broken lids replaced in the same visit.
    • State-of-the-art equipment that keeps the job quick and the yard clean.
    • Quick to respond, with free, no-obligation estimates.

    Related Septic Services

    Nearby Towns We Serve

    From Wallace our trucks also run to Rose Hill, Burgaw, Maple Hill, Currie, Rocky Point and Clinton. Our service areas page has the full list.

    County by county, our septic tank pumping covers parts of Duplin, Sampson, Brunswick, Onslow, Bladen and Columbus and all of Pender and New Hanover.

    Septic Pumping Questions From Wallace Property Owners

    How often should I pump my septic tank in Wallace?

    For most Wallace homes, every three to five years, the Division of Public Health's guidance for the whole state. NC State Extension's table puts a 1,000 gallon tank at about three years with four people and about six with two; a garbage disposal or a full house shortens that. Inside the town limits, check first whether you are on Town sewer at all.

    Should I have my tank pumped before a hurricane?

    Not all the way. The Division of Public Health warns that a tank pumped empty before a flood can float out of the ground, and the EPA says not to pump while the drain field is flooded or saturated. Cut water use during the storm, shut off power to any pump, and once the ground has dried, have both compartments pumped and the filter cleaned.

    Do I need to find the tank and dig up the lids before you come?

    No. Locating the tank and uncovering the lids is part of the job. A copy of the permit or layout speeds it up: Duplin County Environmental Health issues the improvement permit and system layout, and records requests go to publicrecordsrequest@duplinnc.gov. Once found, NC State Extension suggests writing down the distance from the house to the access port.

    Will pumping fix a backup or slow drains?

    It depends where the problem is. A tank that has simply filled with solids drains normally once pumped. A clogged drain field does not: NC State Extension says pumping then gives only a few days of reprieve before the tank fills again. The levels we measure and how the tank behaves while we pump tell us which you have, and we will tell you.

    Should I pump the tank before selling my house?

    It is a smart move. The EPA's homebuyer guide recommends a septic inspection before a home changes hands, covering solids levels, the tank and its inlet and outlet pipes, the distribution box and the pumping records. Pumping before you list, and keeping the receipt with the permit and layout from Duplin County Environmental Health, or from Pender County for the Pender side of town, hands the buyer a clean file.

    Get a Free Estimate for Your Wallace Septic Tank Pumping

    Ready to schedule? Call 910.271.2008 or reach us online for a free estimate on septic tank pumping in Wallace. For a backup, just call. We are available 24/7.